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Text Box Warning

Currently the text box just gets truncated without warning if input exceeds the text box maximum.  End users have no idea this has happened and it generates follow upd calls to find the missing info.  A warning prompt could assist in getting the end users to be more consice with thier requests and prevent them from just copying email streams into the descriptions.
9 votes

Submitted · Last Updated


  • Geoff_RossGeoff_Ross Cireson Consultant Super IT Monkey ✭✭✭✭✭
    Hi @Marlene_Sherod

    You need to configure a Max String length in the configuration of your Offering, depending on where you are mapping it to. This is done in the Request Offering Editor, under configure prompts.

    Then it will stop then typing or pasting too much.

  • Marlene_SherodMarlene_Sherod Customer IT Monkey ✭
    The problem is mostly in pasting. It does not give a warning, it just truncates the input.
  • Geoff_RossGeoff_Ross Cireson Consultant Super IT Monkey ✭✭✭✭✭
    Ahh I see. Good point. Up-voted.
  • Marlene_SherodMarlene_Sherod Customer IT Monkey ✭
    Thanks Geoff
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