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Auto convert URL's to clickable hyperlinks

Ben_NelsonBen_Nelson Customer Advanced IT Monkey ✭✭✭
When a URL is pasted into the Action Log it stays simple text, it would be very beneficial for it to auto convert into a hyperlink.  Only work around is to copy and paste the url in another browser session. Since this is web based tool and available via a phone, this feature is expected.  A hyperlink can be added via email but it gets strips away in the actual Service Portal Action Log.  Hyperlinks are used to provide access to sensitive information or attachments that exceed size allowances outside of the portal. 
11 votes

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