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More informations on MyWork

Eugen_Mueller

Eugen_Mueller Customer IT Monkey ✭

November 2017 in Service Manager Portal Feature Requests

If I'm not the "Assigned To" user and have only an activity, the CR never appear on the MyWork view. I see only the activity. If I have more than one activity, it's a agony to find out the relevant CR.
So please, show the CR if you have an activity.

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2 votes

Submitted · Last Updated November 2017

Comments

Geoff_Ross Cireson Consultant O.G.

November 2017

HI @Eugen_Mueller

You should be able to click on a column menu and select Choose Columns and then add a column called ParentWorkItemId, this contains the name of the SR or CR that the activity belongs to.

Geoff

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Eugen_Mueller Customer IT Monkey ✭

November 2017

Hi @Geoff_Ross
Thank you.
The CR ID is shown, but not the title

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