Is there a way to change the size of the Content windows when editing or creating KB articles?
Marlene_Sherod
Customer IT Monkey ✭
It seems after the last upgrade our Analyst and End User Content windows are set to display only about 7 lines which makes editing or creating a Knowledge Article very difficult.
0
Best Answers
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john_doyle
Cireson Support Ninja IT Monkey ✭✭✭✭
Hi @Marlene_Sherod
It looks like the css code was modified to accommodate the use of the editor for entering Action Log comments. The selector is effecting the editor in both the Action Log and the KB pages however. I'll raise this as an issue with our development team. In the meantime, can you add this code to the custom.css file in the C:\inetpub\CiresonPortal\CustomSpace folder:<span> #EmailNotificationWindow </span><code>table.k-editor{
height: 250px !important;
margin-bottom: auto !important;
border-collapse: separate !important;
}table.k-editor {<br> height: 500px !important;<br>}<br><br>div[data-control="actionLog"]>div>div>div>table.k-editor,
The selector will define the height of the editor on the KB pages, the second defines the height of the Action Log entry field.
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john_doyle
Cireson Support Ninja IT Monkey ✭✭✭✭
I just noticed that this has been addressed in v8.2.1, so you can also install the latest version to have this corrected.
5
Answers
It looks like the css code was modified to accommodate the use of the editor for entering Action Log comments. The selector is effecting the editor in both the Action Log and the KB pages however. I'll raise this as an issue with our development team. In the meantime, can you add this code to the custom.css file in the C:\inetpub\CiresonPortal\CustomSpace folder:
The selector will define the height of the editor on the KB pages, the second defines the height of the Action Log entry field.