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Hide HTML code/references from users and analysts in USER INPUT section of work item via Portal

Mark_WahlertMark_Wahlert Customer Advanced IT Monkey ✭✭✭

If you include HTML in prompts, such as a link, or image reference, it will display the HTML in full, rather than just the given title and input result.

Until this is corrected there is little point using HTML in a prompt.

A similar issue that was resolved, occurred in Service Offering descriptions, where end users and analysts would see HTML code in it's entirety in the Portal. .

9 votes

Submitted · Last Updated


  • Joe_BurrowsJoe_Burrows Cireson Devops Super IT Monkey ✭✭✭✭✭
    Just to confirm following up from our incident, you have a RO with HTML in the prompt such as the below:

    But want the code hidden from the user input on the form:

  • Mark_WahlertMark_Wahlert Customer Advanced IT Monkey ✭✭✭
    How good is this forum.. Yep, exactly.  Don't need to see the HTML from analyst side of the fence.
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