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Mark as Complete/Resolved on Send Email Dialog?

Tom_HendricksTom_Hendricks Customer Super IT Monkey ✭✭✭✭✭
Similar to the checkbox that allows one to set an IR ticket to Pending when sending an email, could we mark a ticket complete/resolved from there as well?  Our analysts are often writing their concluding remarks in an email to the user, and find it cumbersome to go to the additional steps of marking the ticket complete after sending that email.
3 votes

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