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Drag and Drop for attachments

Our customers often email helpdesk for assistance (some divisions don't have end user access to create their own through the portal).  If there are attachments, the helpdesk has to save it to their hard drive, then add to the ticket.  That's a pain.  It would be great to have a standard drag and drop feature (or the ability to cut/paste) into the ticket.

1 votes

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