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Drag and Drop for attachments

Lori_Brown

Lori_Brown Customer IT Monkey ✭

March 2018 in Service Manager Portal Feature Requests

Our customers often email helpdesk for assistance (some divisions don't have end user access to create their own through the portal). If there are attachments, the helpdesk has to save it to their hard drive, then add to the ticket. That's a pain. It would be great to have a standard drag and drop feature (or the ability to cut/paste) into the ticket.

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1 votes

Duplicate · Last Updated March 2018

https://community.cireson.com/discussion/101

Comments

Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

March 2018

Hey Lori, the original request is over here - https://community.cireson.com/discussion/101

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Lori_Brown Customer IT Monkey ✭

March 2018

Thanks Adam - I scrolled through a few pages of feature requests and didn't see it.

0

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