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SMA Connector: Map Pre/Post-Update values to runbook params

Tom_HendricksTom_Hendricks Customer Super IT Monkey ✭✭✭✭✭
When setting up a workflow to trigger an SMA runbook, it is possible to access the pre-update and post-update values of an object, and use them in critera. 

When mapping runbook params, however, only the post-update values can be passed on.  Being able to send the pre-update values would be incredibly useful, especially since the criteria options are so weak (just like elsewhere in SCSM).  SMA runbooks could then test the criteria the way we all wish that the SCSM UI would let you.
5 votes

Submitted · Last Updated

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