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Cireson Analyst Portal-based Work Item Security
I think the same would be most useful for SCSM Work Items. Configuring queues to restrict WI access has always been a drag and depending on the load on the workflow server, can take a bit of time to apply once a WI is created or configured. If Cireson could build a layer of security to restrict WI access (like Deployment Scopes), that would be most useful.
I understand that this would be for Portal use only and that if Analysts have access to the Console, they could get around such restrictions but that would be up to Management to enforce. There is already a Portal customization to restrict RA approvals/rejections to listed Reviewers only. Again this can be gotten around with Console access, but many of our clients are able to enforce console use restrictions and are therefore, able to leverage the RA restriction.
Please vote up if you find value in this proposal.