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Clear column filters and sorts without resetting entire view

Sean_TerrySean_Terry Customer Advanced IT Monkey ✭✭✭
Some teams are loyal to the Microsoft console rather than using the Cireson portal. One of the areas that staff struggled with is the column filters and sorts.

Whilst we can 'reset view', staff have suggested that it would be useful to have a button that clears all filters and/or sorts applied to columns in one action, instead of each individual column. They want to do this without resetting other aspects of the view e.g. they may have split requests via the icon/type and want to keep these settings. 

Staff essentially want a flexible way to sort/filter their queues and may need to switch between different views. They don't want to reset the view and configure everything from scratch each time, especially if its only temporary. 
3 votes

Submitted · Last Updated

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