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[Deleted User]

[Deleted User] IT Monkey ✭

June 2016 in Service Manager Portal Feature Requests

Currently if I make a change to a Work Item and save it the portal returns me to the previous page and the modified Work Item is highlighted in the list (if coming from a page like My Active Work). This is very useful when working through a list of tickets as it helps me remember where I was.

However if I resolve a Work Item and then save it when I return to the previous page that Work Item is not highlighted because it is no longer on the page, as a result I lose my place. I would like it if the Portal gave some indication of where the resolved item was on the page.

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2 votes

Submitted · Last Updated June 2016

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