SCOM alerts to SCSM incident Validation Error
We have SCOM alerts set to trigger an Incident request(scom connector). The Incident is created however we get an error when opening or saving a comment to the incident. Our environment is SCSM 2016, SCOM 2012 and Current Portal Version: 220.127.116.116 \ Management Pack Version: 7.7.2016.185
Application: System Center Service Manager
Application Version: 7.5.7487.0
Message: Cireson Form Validation
System.Exception: Unknown class name: 'Microsoft.SystemCenter.WorkItem.SCOMIncident'
Can anyone tell me where to look for the class name:'Microsoft.SystemCenter.WorkItem.SCOMIncident' ?
Any help is greatly appreciated.