Keep True/False property value as is when applying a template
Using the Exchange Connector, I apply a Template when an incident is updated. The mail body is appended to the action log, and I apply a Template to set the support group. What happens to the True/False properties when applying the Template ? I can choose between True/False/Null. Which value should I use if I want those properties just to remain what they were, iow not updated by applying the Template ?