Back up admin settings

Mike_Storms Customer Adept IT Monkey ✭✭

August 2018 in General Discussion

Hi, Is there a way to back up admin settings in the service portal and export them to a file or spreadsheet?

Answers

Justin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

August 2018

The Admin Settings are mostly in the SettingsItem table in the ServiceManagement database. You could do a select * in SQL on that table and save that as CSV. If you're doing an upgrade, most of it will be preserved through that process anyway. Another option would be to backup the whole ServiceManagement database.

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