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PORTAL - From affected user screen - Create incident button can be clicked on numerous times

Dean_Lintern

Dean_Lintern Customer IT Monkey ✭

November 2018 in Service Manager Portal Feature Requests

As an Analyst when creating an Incident, the 'Create Incident' button can be clicked on numerous times. Thus creating duplicated tickets.

Can we request a feature that then the Create Incident button is clicked, it greys out preventing it from being clicked again.

6

6

6 votes

Submitted · Last Updated November 2018

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AGREEMENT BETWEEN USER AND CIRESON

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your physical or electronic signature;
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sufficient information to permit us to locate such material;
your address, telephone number, and e-mail address;
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Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.

Designated Agent: Matthew W. Deen, Esq.

Address of Agent: 1620 Fifth Avenue, Suite 875, San Diego, CA 92101

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