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Action Log Comment - Improved Character Count

Sean_TerrySean_Terry Customer Advanced IT Monkey ✭✭✭
We have users that paste in comments into the comment log and the behaviour seems to be (8.9.5) that it will cut off anything after 4000 characters. This seems really unfriendly and could actually cause problems. I would like it to keep all the text there with the character count displaying a minus count (perhaps highlighted red), and  an error message if they try to add the comment.

I was tempted to raise this as a bug because its not very user friendly and end users may think zero characters remaining is perfectly fine. The fact it doesn't warn you that its chopped off text is a bit frustrating for them and analysts could potentially get grief because of that.

Could we combine some of these Action Log enhancements together please Cireson?

https://community.cireson.com/discussion/1449/selectable-action-log-comment-type-if-affected-user-is-an-analyst 

6 votes

Submitted · Last Updated

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