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Cannot update certain HWA fields in the Portal

Eric_Krasner

Eric_Krasner Customer Advanced IT Monkey ✭✭✭

January 2019 in Asset Management

I have extended the HWA class to include a number of fields the we use to monitor our Servers. In the console, all the fields work as planned and there are no issues.

In the portal, I updated the HardwareAsset.js in the custom folder to add an additional tab on the form and added all our fields on that tab, along with some standard fields for ease of inputting. In the Portal I have two fields that I cannot update. I select from the dropdown and after saving and opening the asset again, the fields are still blank.

I can update the fields in the console. I have views in the portal that show that the fields are populated (updated in the console), however, if I then open the asset, the fields show as blank.

Confusing? Yes. Has anyone seen anything like this? or have a place to at least start looking? I am at a loss.

Thanks.

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Geoff_Ross Cireson Consultant O.G.

January 2019 Answer ✓

Hi @Eric_Krasner

Sounds like a binding issue in the form definition. Have you got the right propertyName set?

Geoff

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Geoff_Ross Cireson Consultant O.G.

January 2019 Answer ✓

Hi @Eric_Krasner

Sounds like a binding issue in the form definition. Have you got the right propertyName set?

Geoff

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Eric_Krasner Customer Advanced IT Monkey ✭✭✭

January 2019

It turned out I did have the incorrect propertyName. Thanks.

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