Survey Delivery Methods

Kevin_Goodwin

Kevin_Goodwin Customer Advanced IT Monkey ✭✭✭

January 2019 in Survey App

My IT group is looking to send out a survey with every 10th IR or SR that gets resolved. I know how to get a survey to go out to each ticket, but I am unsure of a way that I can add a counter to this so that it only goes out every 10th time. Is this possible with the app in it's current state?

0

Best Answer

Donson_Pham Partner Advanced IT Monkey ✭✭✭

February 2019 Answer ✓

Hey Kevin!

This is currently not possible out of the box. I have heard some leveraged SCORCH to accomplish this task before.

6

Answers

Donson_Pham Partner Advanced IT Monkey ✭✭✭

February 2019 Answer ✓

Hey Kevin!

This is currently not possible out of the box. I have heard some leveraged SCORCH to accomplish this task before.

6
Kevin_Goodwin Customer Advanced IT Monkey ✭✭✭

February 2019

I figured that would be the answer. Thanks Donson!

0

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