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Portal upgrade

Martin_StrbavyMartin_Strbavy Member IT Monkey ✭
I am planning to upgrade SSP (analyst) portal to latest version. We are having 4 web servers which are load balanced. Can someone guide me which server should be upgraded first? I guess that CacheBuilder should be upgraded first, and then all others. Is there during running setup some difference if it runs on cachebuilder server or others?

What is fastest recovery method for SSP? just revert VM clone and DB? Is there something specific/special to think about before upgrade?

My High level steps are: 
  1. Make backup of SCSM/SCSM DWH/SSP
  2. Update Cireson Licensing apps - https://support.cireson.com/KnowledgeBase/View/1224#/
  3. Upgrade Asset Management - https://support.cireson.com/KnowledgeBase/View/59#/ or detailed steps for install https://support.cireson.com/KnowledgeBase/View/75#/
  4. Upgrade SSP - https://support.cireson.com/KnowledgeBase/View/1349#/


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    Martin_StrbavyMartin_Strbavy Member IT Monkey ✭
    Thanks to both for fast answers. I am planning to test  update and all customizations in test environment. But it is nice to have confirmed that my plan is +- OK. 

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