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Warranties and support contracts linked to an invoice are not present in the invoice form

Stefan_ZielerStefan_Zieler Customer IT Monkey ✭
in Asset Management
Hello,

I have the following problem: I created a warranty and a support contract for an invoice. In both the warranty form and the support contract form, the corresponding invoice is linked. Unfortunately, the warranty and the support contract are not present in the invoice form. Do you have a suggestion on how to solve this?

Beside of that, I am asking myself if there is a way to automatically link an asset to a purchase order, a warranty and a support contract if the asset was maually linked to the corresponding invoice before.

Thank you very much in advance.

Answers

  • Shane_WhiteShane_White Cireson Support Super IT Monkey ✭✭✭✭✭
    Hi @Stefan_Zieler

    We have done some investigation on this and have decided to raise this as a bug to look into.
    If you would like to keep track on this you can monitor this PR:
    https://support.cireson.com/Problem/Edit/PR84133

    If you would like a work around in the meantime there may be something you could do in PowerShell or making a custom class to make this link yourself.

    Hope this helps.

    Thanks.
    Shane.
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