Is there a way to capture/retain embedded images using the smlets connector?

Jeff_Landers Customer IT Monkey ✭

May 2019 in General Discussion

A search of the internet only revealed that this is by design in SM to avoid capturing signatures, etc. However, the smlets connector weeds all of that out so that is a moot point these days. Our users constantly embed screenshots of their issues in emails back to the analyst email to the end user from within the portal.

Is there a way to capture the images?

Jeff

Best Answer

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

May 2019 Answer ✓

Line 214 update the KB value as needed.
$minFileSizeInKB = "25"

7

Answers

Brian_Wiest Customer Super IT Monkey ✭✭✭✭✭

May 2019 Answer ✓

Line 214 update the KB value as needed.
$minFileSizeInKB = "25"

7

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