How to hide the option to save mail as private comment in send mail task

Florian_Steinbach

Hi, in the send mail task I want to hide the option to save a mail as a private comment since it's requested that analysts are unable to do that. I found some .js code in some other threads that were created prior to the update of the send mail task and don't seem to work anymore.
This is the code that I'm using in the custom.js file but it isn't working:

app.custom.formTasks.add('Incident', null, function (formObj, viewModel) {
    formObj.boundReady(function () {
$(".link[data-bind*=sendEmail]").on("click", function () { 
$("#actionLogisPrivate").hide(); 
});
    });
}); 

Does anyone have suggestions on how I can hide the checkbox to save a mail as a private comment?

Thanks!

Shane_White

Hi @Florian_Steinbach

So I changed the databind it was pointing to one the click function and added a timeout which seems to have worked. You can change the timeout accordingly

app.custom.formTasks.add('Incident', null, function (formObj, viewModel) {

    formObj.boundReady(function () {

$(".link[data-bind*=sendEmail]").on("click", function () {

setTimeout(function() {

$('[data-bind="visible: addToLog"]').hide();

},1000);

});

    });

});

Let me know what you think!

Thanks,
Shane.

Shane_White

Hi @Florian_Steinbach

So I changed the databind it was pointing to one the click function and added a timeout which seems to have worked. You can change the timeout accordingly

app.custom.formTasks.add('Incident', null, function (formObj, viewModel) {

    formObj.boundReady(function () {

$(".link[data-bind*=sendEmail]").on("click", function () {

setTimeout(function() {

$('[data-bind="visible: addToLog"]').hide();

},1000);

});

    });

});

Let me know what you think!

Thanks,
Shane.

Donson_Pham

Hi Florian, 

What version of the portal are you on?  Can you send a screenshot of what you're showing?  


Thanks, 

Florian_Steinbach

Thanks Shane, that did it for me.