Stage = New - stuck
I am working with Cireson and have a couple of requests stuck in the Stage = New space and I can't seem to get them out of there. In my previous experience, I believe that stopping the runbooks and clearing the health cache would work and then restarting the runbooks.
Everything else seems to be progressing through. Other SRs are getting updated and whatnot but for some reason I have two that are just stuck in this one spot.