End user attachments
does the end users have the abbilty to add new attachments once one incident or Service request is created?
they can add attachment during using RO. but when the users open the IR or SR they cant attach more files. i tried changing the control to a simple attach button via incidents.js but the button is grayed out.
(first file attachments line is the one from drag and drop).
my boss wants the endusers to be able to add more attachments if needed.