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How Are You Using Organization Objects?

German_IslasGerman_Islas Customer IT Monkey ✭

Recently we have started using Organization object. I have created an Organization object per department and related the user to the proper Department/Organization object. I did this so that when I relate a Department/Organization object to a business service or change request, I can see what user are affected.

I also keep the organization object updated automatically by running a night job/script that

  • Gets all of the user
  • Groups users by department
  • Created new organization object if one is not found (This would mean that a new department has been created)
  • Compares currently related user and add or removed relationships as needed

How are you guys using Organization Objects?

Best Answer


  • German_IslasGerman_Islas Customer IT Monkey ✭

    Thank you

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