Change Requets are removed from Change Calendar when completed/closed and dont appear in "My Work"
Is there a way to have Change Requests to appear within "My Work, My requests etc" tab.
The below two issues have been raised by staff using CRs and i have done a quick test and confirmed the issues.
1. There is no view where you can see what changes you have raised so the only record of them is in the calendar or the initial email which is sent to you. Changes should be visible in the “My requests” or “My Work” tab. This also hampers the ability to identify which changes you have completed and which you have pending.
2. By have completed changes immediately disappear off the change Request Calendar it removes one of the most useful features, the ability to determine what work has been completed by others when you informed of an issue with a system that may have recently undergone a change.
Below is a view of my requests tab which is showing only IRs and SR's but i have plenty of CR's but it doesn't show them.
is there a way i can get CRs to be visible within the views? this is for both active and closed ones. the active dones only just appear in the calendar and not the dashboards.