CaterhamITSupport
Member Advanced IT Monkey ✭✭✭
Dear Support,
When opening an incident i get the error:
An error occurred while processing your request.
Any help is appreciated.
Kind Regards
Daniel
CaterhamITSupport
Member Advanced IT Monkey ✭✭✭
It had set up groups for forms on the portal. It was to do with the ordinal and in that i had made myself a member of more than one group. This then brought up the error.
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Answers
Hi @CaterhamITSupport
Is this in your own environment? What version of the portal are you running?
Does your Cache Builder (C:\inetpub\CiresonPortal\bin\Logs) or Web Console Log (C:\inetpub\CiresonPortal\Logs) have any errors?
Thanks,
Shane
This is now resolved.
What was the resolution for the issue?
Thanks,
Shane
It had set up groups for forms on the portal. It was to do with the ordinal and in that i had made myself a member of more than one group. This then brought up the error.