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I lost my access to all Problem tickets

Carol_LeeCarol_Lee Customer IT Monkey ✭
edited November 2019 in General Discussion

Hi, since Nov 20 I lost access to the Problem tickets in the Cireson Support Portal. For example, https://support.cireson.com/Problem/Edit/PR90017 and https://support.cireson.com/Problem/Edit/PR88950/. I was able to access https://support.cireson.com/Problem/Edit/PR88950/ on Nov 19, but not the following day. Should I raise an Incident in the Support Portal? But the Support Portal seems to be more for their products. Please advise.

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