SCSM Date to UK Format

CaterhamITSupport

CaterhamITSupport Member Advanced IT Monkey ✭✭✭

February 2020 in General Discussion

Dear All,

How do i change SCSM date to UK format for system wide change?

Thanks

Daniel

0

Best Answer

Shane_White Cireson Support Super IT Monkey ✭✭✭✭✭

February 2020 Answer ✓

Hi @CaterhamITSupport
To clear User Preferences and set a default language:
LanguageCodeDateTime is only set to ENG (If this is the only format you want to set)
If you want to have US english, make sure the order is ENG,ENU so that ENG comes first..
Then in SQL you need to run this query against the ServiceManagement DB to clear the user preferences:
TRUNCATE TABLE dbo.UserPreferences
Thanks,
Shane

5

Answers

Shane_White Cireson Support Super IT Monkey ✭✭✭✭✭

February 2020 Answer ✓

Hi @CaterhamITSupport
To clear User Preferences and set a default language:
LanguageCodeDateTime is only set to ENG (If this is the only format you want to set)
If you want to have US english, make sure the order is ENG,ENU so that ENG comes first..
Then in SQL you need to run this query against the ServiceManagement DB to clear the user preferences:
TRUNCATE TABLE dbo.UserPreferences
Thanks,
Shane

5
CaterhamITSupport Member Advanced IT Monkey ✭✭✭

February 2020

This fixed my issue.
Thank you.
Daniel

0

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