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Formal Cireson Support (phone, email, and web) is not included with the free Self-Service Portal – Community app. For trouble shooting assistance, take advantage of the Cireson Community to find answers to your questions. However, if you’d like to purchase a Support Package to access more formal Cireson Support (phone, email, and web), please contact us today to learn more on the pricing options.

Licensing & Theme


I have recently installed the self service portal however I'm not getting a community license. It is just blank.

It also looks quite different to the screenshots on your webpage. I am getting the following look

versus the following


Best Answer


  • Justin_WorkmanJustin_Workman Cireson Support Super IT Monkey ✭✭✭✭✭

    @Dewald - You can go to http://portalthemer.cireson.com/ to get a custom color theme for your portal. Make sure to mind the portal version dropdown at the top. You'll certainly want 8.4-9.4. The other big difference that I see is just the catalog icons.

    As for the license, there's no license necessary for the community edition.

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