Promoted Views - Permissions

Jakes_Oosthuizen Customer IT Monkey ✭

April 2020 in General Discussion

Hi All

Hope you guys are doing well. I have a strange issues with Promoted Views on the Portal.

All working fine, able to promote to the Portal, but security seems to be working to well. If the view is set to public, all works fine and i can view, however, when applying permission to the view for my teams, they can only see the folder and not the view.

I have checked the AD groups and ready the documentation. :-) This a basic views to show open incidents and request per support group (total of 48 support groups) that we create views for.

Answers

Shane_White Cireson Support Super IT Monkey ✭✭✭✭✭

May 2020

Hi @Jakes_Oosthuizen
Have you set the security groups on both the folder and the page?
Are you able to provide a screenshot of how it looks so far?
Thanks,
Shane

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