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Create Change Request
It would be nice if we can use this, to create a more detailed list of standard change templates.
We want to avoid users will use the Standard Change template for the wrong changes.
In the pane, now containing 'From Template', we would like to list the type of changes: Minor, Major, Standard, Emergency.
Minor, Major and Emergency will open the Change Form instantly.
But for standard changes, we would like to use a pane to list all sorts of standard changes (Firewall Change, New DNS Entries, New Instance of a database,..)
This means we would like to have this flow for Standard Changes - fe New DNS Entry.
New > Work Item > Change Request > Standard Change Request > New DNS Entry
And this one for Minor, Major & Emergency:
New > Work Item > Change Request > Minor Change
Or is there another way to list Standard Changes?