How to create an incident og service request using API from outside portal
Hi
Can anyone provide me with an example or link on how to create an incident and service request by using the api from outside the portal.
We are going to use it with a chat bot to create workitems based on users answers.
Just an example to get me started on how to do that ☺️
Answers
Hi @Mikkel_Madsen
The API you will want to use is the COMMIT API:
Give this a try and let me know how you get on 😁
Thanks,
Shane
Also this KB will show you were to get started authenticating outside of the portal using tokens:
Thanks,
Shane