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URL Format Question for Cireson Portal

Hi all, i searched the community but didn't see this exact question asked anywhere. If I just missed it, please feel free to just link me to it.

I am configuring one of my notification templates of Manual Activities, and I would like to have a line that says something like "to view the request, click here" and then provide the hyperlink.

Now, when I look at the URL, it appears I also need the parent work item.

So basically my question is - am I approching this correctly? Do I actually need to find and put the parent work item in the URL hyperlink as well? If so, what is the related class property I need from the Template Design? None of the selections I've tried produce the parent SR.

Best Answer


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    T_R_Ash_McCan_1T_R_Ash_McCan_1 Member IT Monkey ✭

    This looks awesome, I'll definitely use this! Thanks!

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    Gabriel_LencesGabriel_Lences Customer Advanced IT Monkey ✭✭✭

    No problem, glad I could help! 😊 @Cireson, take notes. As I've pointed several times to multiple Cireson folks, promote the new activity pages as much as you can, wherever you can. They are hard to find / get to if you don't know where to look for them and that's a shame.

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