End User is getting part analyst access
I have an end user who is getting end user access overlapped with analyst access.
- Though the user is able to login into portal and create requests as usual but he cannot open any exiting request, it just shows loading page.
- On screen he is able to see tasks(behind the loading screen) which only analyst should see and also getting "resolve" task two times.
- I have checked he does not have analyst access from support groups and user roles.
From where user is getting analyst permissions? Am I missing something?
Thanks in advance,