Multiple Affected Users in one SCSM-Ticket
are there good reasons to manage multiple Affected Users in one Ticket? Does someone made work experience with that requirement of multiple affected users in one ticket?
One reason could be, that a reviewer can accept similar Tickets, where only the affected-user is different, with one click. I know that becomes a conflict if you want to reject the ticket for certain user in this list.
Are there a lot of good reasons to avoid multiple affected users in one ticket?