Hardware Asset History

Mike_Branco Customer IT Monkey ✭

March 2021 edited March 2021 in Asset Management

We are noticing that some Hardware Assets are Adding their “Associated Configuration Item” every night. See Screen shot below.

We found that it started happening after we updated an entry within the Asset such as Location or Primary User. Of Note These entries are updated using Cireson Asset Excel app

We are trying to figure out what is causing this? And how to fix it without having to delete the Hardware Asset.

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Answers

Gabriel_Lences Customer Advanced IT Monkey ✭✭✭

March 2021

Isn't it the standard SCCM <=> SCSM Hardware Sync?
Check in the console under Administration / Settings / Cireson Asset Managment, see if you have the hardware sync set up and enabled.

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