Adding Activities to In Progress Parallel Activity
Has anyone made a change to enable the adding of activities to a parallel activity after it is in progress?
I suspect that SCSM is designed to not allow the adding of activities to a parallel activity that is in progress and that the Cireson Portal add activity feature is just following that. I also suspect this has to do with the mechanism for updating the new activity status. Namely, when a parallel activity status is changed to In Progress the activities within it are updated to also be in progress. If you were to add an activity after that initial updating of status the new activity would likely sit as New and never go to In Progress because the trigger (PA status change) doesn't occur again.
One of the advantages to using the Cireson portal is that we can overcome 'flaws' in the design of SCSM. Why not allow an activity to be added to an in progress parallel activity and simply set it's status to In Progress at the time of creation?