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resolve/close multiple IRs from mywork / teamwork

Mike_Storms

Mike_Storms Customer Adept IT Monkey ✭✭

July 2016 in Service Manager Portal Feature Requests

ability to resolve multiple IRs from mywork / teamwork

6

6

8 votes

Submitted · Last Updated July 2016

Comments

Adam_Dzyacky Product Owner Contributor Monkey ✭✭✭✭✭

July 2016

To add to this - the ability to do this from a Search would be incredible as it could apply to SR, IR, and MA.

0
Chris_Keander Customer Advanced IT Monkey ✭✭✭

July 2016

You can do this already with the multi-edit button at the bottom of the grid. Select multiple IRs and then go to Tasks > Change Status

0
Chris_Keander Customer Advanced IT Monkey ✭✭✭

July 2016

Also, I submitted a feature request to have the multi-edit buttons added to the search results page here:
https://community.cireson.com/discussion/240/add-edit-and-tasks-options-to-search-results-grid#latest

0

This discussion has been closed.

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