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Josh_Crew

Josh_Crew Customer IT Monkey ✭

July 2016 in Service Manager Portal Feature Requests

Any possible way to incorporate archive ticket search which could target SCSM's DW SSRS?

I have a report that accepts workitem ID as a URL parameter, so possibly simply opening the parsed URL with the work item or a prompt/message with a link to archive URL. A extra link within empty search results view.

2

2

2 votes

Submitted · Last Updated July 2016

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