Home Self-Service Portal - Community

Ability to edit views in Service Manager console

I have create a new user role where user has access to ALL Views and in tasks, I have selected - Edit view option. But when I open the service manager console with the assigned user. I am getting "This operation cannot be performed because the user role to which you have been assigned does not have the required permissions. For more information, contact your Service Manager administrator"

I have created the user using Advanced operator profile.

Answers

  • Konstantin_Slavin-BoKonstantin_Slavin-Bo Customer Ninja IT Monkey ✭✭✭✭

    I believe editing views are reserved for admin user roles (even though you can allow access to the task itself).

Sign In or Register to comment.