Ability to edit views in Service Manager console

Manpreet_Singh Customer IT Monkey ✭

January 2023 in Self-Service Portal - Community

I have create a new user role where user has access to ALL Views and in tasks, I have selected - Edit view option. But when I open the service manager console with the assigned user. I am getting "This operation cannot be performed because the user role to which you have been assigned does not have the required permissions. For more information, contact your Service Manager administrator"

I have created the user using Advanced operator profile.

Answers

Konstantin_Slavin-Bo Customer Ninja IT Monkey ✭✭✭✭

February 2023

I believe editing views are reserved for admin user roles (even though you can allow access to the task itself).

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