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Notify Analyst - Cireson reminder notification workflow issue

Getting error - 2023-02-03 08:00:09: Sending email to: example@example.com

2023-02-03 08:00:14: An error occured while sending out an email to XXX. 

Internal Error: System.Net.Mail.SmtpException: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM

  at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response)

  at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, MailAddress from, Boolean allowUnicode)

  at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception)

  at System.Net.Mail.SmtpClient.Send(MailMessage message)

  at Cireson.Assignment.Workflows.Reminders.Execute(ActivityExecutionContext executionContext)

2023-02-03 08:00:14: Done


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Checked the settings of the Notify Analyst App. Everything seems correct there.

Disable and re-enable the Cireson reminder notification workflow.

the email notifications for other workflows are working good.

Best Answer

  • Geoff_RossGeoff_Ross Cireson Consultant O.G.
    Answer ✓

    This will be the authentication settings for the SMTP channel in the console.

Answers

  • Geoff_RossGeoff_Ross Cireson Consultant O.G.
    Answer ✓

    This will be the authentication settings for the SMTP channel in the console.

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