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Appendix in Knowledge Base articles

Claas_Tews

Claas_Tews Partner IT Monkey ✭

July 2016 in Service Manager Portal Feature Requests

Hello, is there a possiblity to add an appendix to knowledge base articles? Maybe some PowerPoint documents or existing Excel/Word files could easily added in the article e.g. at this Point it is not necessary to create a new table.

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Submitted · Last Updated July 2016

Comments

Dakota_Green Member Advanced IT Monkey ✭✭✭

July 2016

Hello Claas,

You can add an Appendix, or a Table of Contents (if that is what you are referring to) to an article by using heading tags. This automatically adds a section to the right of the KB laying out your Appendix.

http://www.w3schools.com/tags/tag_hn.asp

You can see a bit of what we are able to do within one of our KBs here:

https://support.cireson.com/KnowledgeBase/View/1206#/

Hopefully this is what you are looking for.

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