CaterhamITSupport
Member Advanced IT Monkey ✭✭✭
Dear All,
Is there a way to change the status on portal if the assigned person is equal to a person.
I know that you can do this in the console but have a issue with this at the moment for an individual.
If you have some code which can do or help with:
If assigned to equals x person then change status to something
Kind Regards
Daniel
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Answers
Daniel,
For something like this you would probably want to use an Orchestrator runbook with a monitor activity.
Something along the lines of:
Monitor Incidents for updates,
Get related objects equal to AssignedToUser,
If user equals {user you're trying to look for},
Update work item Status field to desired status.