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in assign to by analyst can you make this portion of it go to a default user?

Howard_HanshawHoward_Hanshaw Customer IT Monkey ✭

I am wondering if you can make a default user until someone in that group picks or gets assigned that ticket?

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    Geoff_RossGeoff_Ross Cireson Consultant O.G.
    Answer ✓

    Can this be done via a template?

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  • Options
    Geoff_RossGeoff_Ross Cireson Consultant O.G.
    Answer ✓

    Can this be done via a template?

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