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Extend Add Activity Functionality

Sean_Terry

Sean_Terry Customer Advanced IT Monkey ✭✭✭

February 1 in Service Manager Portal Feature Requests

To include runbooks or notification activities. Whilst we can set them directly on the template, it relies on staff using the correct template and sometimes dropping in an activity can save analysts time in our case. Especially the notification activity which can ask for additional information, instead of manually typing it out each time.

Be interesting to see if others would agree with such an extension.

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Active · Last Updated February 1

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