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Have a powershell script to automate a MA hardware status change?

Heidi_SantinHeidi_Santin Customer IT Monkey ✭
in Powershell Activity

Would like to Add Equipment to Related items in a MA, then upon completing the MA have the status of the hardware automatically change in SCSM. For example, MA is to collect separated users equipment. On the Related items tab, we would add the equipment associated with the user. When the MA is marked Completed, SCSM would update the hardware status for the user to Retired.

Answers

  • Brett_Moffett2Brett_Moffett2 Member IT Monkey ✭

    This could be achieved with a custom MP.

    You would have to author the MA class to accept a CI relationship that you want and then a workflow that would run when an MA of a certain type is completed to then change the details that you want on that CI.

    Not particularly difficult, just needs the right development work to make it happen.

    Depends on how comfortable you are with the Authoring toolkit. :)

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