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New Interface for Accessing/Browsing Work Items

Jonathan_Boles

Jonathan_Boles Customer Ninja IT Monkey ✭✭✭✭

July 2016 in Service Manager Portal Feature Requests

Some of our analysts have mentioned the wish for an interface that would allow them to be viewing My Work, Team Work, etc. and then be able to click into a work item and from there, without have to go back to the grid view navigate between work items (SRs/IRs) using navigational buttons (First, Previous, Next, Last) as is seen in several of the popular ITSM offerings that many of us have switched from.

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4 votes

Submitted · Last Updated July 2016

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