Adrian_Mataisz
Customer Advanced IT Monkey ✭✭✭
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Designated Agent: Matthew W. Deen, Esq.
Address of Agent: 1620 Fifth Avenue, Suite 875, San Diego, CA 92101
Telephone: 619-993-8873
Fax: 888-244-8458
Email: matt.deen@cireson.com
Answers
Seems to be an issue with how SCSM handles exceptions.
Its as easy as restarting the workflows either with Administration->Workflows and restarting any errors in scheduled activities or going into each request that was updating during the window of error and skipping and returning to activity.
Sounds like an SMA/SCO job waiting to happen
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Merle
Merle