Home› Configuration Manager Ticker

getting error while creating announcement.

AYSAYS Member IT Monkey ✭
in Configuration Manager Ticker
Returned TaskID {b021694a-2647-4d74-9e99-5b68a156d51d}
Checking if Inventory Class 'Cireson_Ticker' exists.
Inventory Class 'Cireson_Ticker' exist. Setting Announcement details.
Altering inventory configuration to hold the Announcement.
Mof data retrieved. 1202 characters imported
Connecting to namespace '\\XYZ server\root\sms\site_CAS'.
Importing Mof data into ConfigMgr.
Error: Unable to save inventory configuration.(No inner exception)
Error message: Object reference not set to an instance of an object.
 User has cancelled and is exiting the app.
------------ Initializing new instance of Cireson Ticker App --------------
------------ Cireson.TickerAdmin version 1.0.2016.5 --------------
------------ Hosted by System Center Configuration Manager version 5.0.8325.1000 --------------
 ------------ Connected to Site CAS --------------
------------ Connected Site is a Central Administration Site (CAS) --------------
Previewing announcement
Preparing to post announcement.
Checking if current user has permissions to initialize client notification.
Current user has permission to initiate client notification, proceeding.
Initiating Client Notification actiontype 8 for collection 'Test'
Client Notification method returned operationID 15
Getting TaskID for currently processed Client Notification.
Returned TaskID {2f68291e-9dd1-4089-8c07-0c288f32411b}
Checking if Inventory Class 'Cireson_Ticker' exists.
Inventory Class 'Cireson_Ticker' exist. Setting Announcement details.
Altering inventory configuration to hold the Announcement.
Mof data retrieved. 1192 characters imported
Connecting to namespace '\\XYZ server\root\sms\site_CAS'.
Importing Mof data into ConfigMgr.
Error: Unable to save inventory configuration.(No inner exception)
Error message: Object reference not set to an instance of an object.

deployed, successfully on clients and CAS, but while creating announcement, getting error, kinldy suggest . 

Best Answers

  • wally_meadwally_mead Member Advanced IT Monkey ✭✭✭
    Answer ✓
    I see that after this post, you went and added a "me too" to other posts. As stated in the other posts, I've only seen this error when your environment has a central admin site above the primary site(s). If so, then the first release of the Ticker app didn't accommodate that scenario. The newer version that we released in very early May (I think it was then anyway), does successfully handle the CAS and child primary scenarios.

    Try going to the main Cireson page, then Products, then Free Community Apps, to download the newer version of the Ticker app. Install it and see if that resolves your issue. Please do report back here and let us all know.

Answers

  • wally_meadwally_mead Member Advanced IT Monkey ✭✭✭
    Answer ✓
    I see that after this post, you went and added a "me too" to other posts. As stated in the other posts, I've only seen this error when your environment has a central admin site above the primary site(s). If so, then the first release of the Ticker app didn't accommodate that scenario. The newer version that we released in very early May (I think it was then anyway), does successfully handle the CAS and child primary scenarios.

    Try going to the main Cireson page, then Products, then Free Community Apps, to download the newer version of the Ticker app. Install it and see if that resolves your issue. Please do report back here and let us all know.
  • AYSAYS Member IT Monkey ✭
    replied in another post :)
This discussion has been closed.